You can use our online consultation service for administrative requests such as obtaining sick notes, requesting referral letters, accessing test results, and submitting medical queries that our team can respond to online.

No, the online consultation service is not for booking appointments. Please use our separate booking system to arrange telephone or face-to-face consultations with a doctor.

Please submit your request through our online consultation service, providing details of your condition and the required duration of the sick note. Our team will review your request and issue the note accordingly.

All your results should be easily visible to you on the NHS app. alternatively you can contact us by telephone using our Results Hotline number: 020 8670 6878 from 11am to 1pm, Monday to Friday.

The easiest way to get your medication is through the NHS app. You can see all your repeat prescriptions, request them by the click of a button, and even see when they’ve been issued by the practice. You can also use our online consultation service Accurx to request medications. Or you can request medications in person at the practice.

You can submit any non-urgent medical questions that you would like advice on by email or text. Our healthcare professionals will review your query and provide a response online. This is not an alternative means of requesting an appointment.

We aim to respond to all queries within 48 hours. However, response times may vary depending on the volume of requests.

Yes, you can request continuity by asking to be contacted by a specific GP or member of our staff. While we cannot guarantee availability, we will make every effort to honour your request. However, this is not how you request a telephone or face to face appointment.

Our medical query service is available from 8am to 2pm Monday to Friday (excluding Bank Holidays). Please submit your queries during these hours for a response.