Contact Us



Paxton Green Group Practice
1 Alleyn Park
SE21 8AU

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See our access information

See our opening hours


Our phone lines are open between 8am to 6:30pm, Monday - Friday.

020 8670 6878

Cancel an Appointment call: 020 8655 9191

Contact us online

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Contact us online, for problems that can be dealt with online without a telephone or face to face consultation.

Or for admin queries such as fit note extensions, letter requests and repeat prescriptions.

Submit a New request

Out of Hours

Enhanced Access - Saturday Appointments

We offer Saturday appointments from 9am to 12pm and 1pm to 5pm with our GPs, physician associates, nursing team and first-contact physiotherapists.

These are all booked in advance so please only attend the surgery if you have already arranged an appointment.

Due to very limited Reception cover, please attend the Practice during weekday opening times for all Reception queries.

Life Threatening

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999.

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Do you have an urgent medical issue requiring on-the-day attention?

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111

Use NHS 111 if:

  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us

Register with the Surgery

We offer GP Access for new patients wishing to register.

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here


If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Staff

Meet the surgery team

Patient Participation Group (PPG)

If you are a patient at the practice and would like to participate with the practice to improve and develop its services, please join the group.

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Practice Performance

Learn more about our performance at the practice.

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report