It can take approximately two weeks for the practice to receive the clinic letter. 

To ensure you receive the correct medication, the practice needs to receive written confirmation of the medication before it can be initiated.

Please contact Reception if you have not heard from the practice after this time.

Sometimes following a hospital appointment, you may be given a hospital prescription. You should not leave the hospital without attending the hospital pharmacy to collect the medication.

A hospital prescription is not valid in community pharmacies.

Should you wish to have the prescription fulfilled by us instead, this will be processed routinely over 3 working days as urgently needed medication would have been provided by the treating hospital.

Some hospital medications are not licensed to be prescribed in general practice. Therefore, you will be asked to return to the hospital for your medication.  

GPs and practice pharmacists prescribe in line with SEL formulary guidance. Therefore, if your hospital clinician has suggested a medication that is not within the agreed SEL formulary, an alternative within the formulary may be issued instead or your hospital clinician will be notified to issue the medication.